Technical Publication Department Style Guide

Designed to standardize documentation in a Technical Publications department, this comprehensive Style Guide outlined a variety of information including call out formatting, available text styles and approved word usage as well as some internal processes for both new and existing Technical Writers. Only the TOC and the first chapter are available in this sample as the remainder of the content is proprietary. This document was written using MS Word.

**2006 STC Spotlight Excellence Award Winner**

Installing Tile and Stone Flooring

This is one of a set of flooring Installation Manuals created for FindAnyFloor.com. These manuals were written with the average homeowner or Do-It-Yourselfer in mind. The full Installation Manuals addressed each element of the installation in detail to provide a complete picture of the entire process for that type of flooring material. To see the other Installation Manuals in this series, go to FindAnyFloor.com

The Quick Way to Install Tile and Stone Flooring

This is an abridged version (or Quick Guide) that complimented the full FindAnyFloor.com full installation guides. These Quick Guides were designed for homeowners or Do-It-Yourselfer's who simply needed a quick reference during their installation. To see the other Quick Guides in this series, go to FindAnyFloor.com

Document Control Database User Manual

Managing technical documents is an issue many organizations face. Learning how to use the application that manages those documents can be equally challenging. Luckily, this custom-built document management application was intuitive and easy to use. This User Manual provides an overview of the application as well as outlines how Technical Writers could add and manage the technical documents assigned to them. In addition to writing this manual, we also designed and built this custom application in MS Access. This document was written using MS Word.

Learning Content Management System User Guide

This custom-built application not only tracked corporate learning content, it also managed document workflows and integrated seamlessly with a custom-built Learning Management System (LMS) and Employee Management System. With so many facets to this complex system, the employees of a corporate Training Department needed a comprehensive user guide that detailed the ins and outs of this integral system. This sample outlines the key features in this 100+ page document. In addition to writing this manual, Libby Craver served as the Project Lead in the development of this application and this company’s internal Learning Management System. The original document and the sample shown here were created in MS Word.

Train the Trainer Manual

More and more companies are finding that Train the Trainer programs help to standardize training programs at multiple locations as well as reduce the costs associated with training new employees. This Train the Trainer manual was designed for individuals who trained employees on the safety features of specific construction and high reach equipment. The manual was printed at the corporate Training office and placed into a hardcover binder. The binder also included a CD containing four PowerPoint presentations, additional handouts and other classroom teaching aids. This sample contains some of the key features in this 100+ manual. The original manual was designed using Adobe InDesign while the sample was created in MS Word.

E-Learning Course

Interactive e-learning courses are one way many companies are training new and existing employees. Well-designed e-learning courses can cut down on traditional classroom training costs as well as enable adult learners to take courses at their own pace. This sample contains the key features used in an e-learning courses designed to train IT staff on how to process employee terminations in a new Help Ticketing System for Sarbanes-Oxley (SOX) compliance. The e-learning course was designed with Lectora Publishing Suite while the sample was created using MS Word.

NSBDC 2003 Annual Report

Annual Reports are a great way to highlight your company’s achievements for the past year. While many companies provide a variety of technical figures about the growth, sales and goals for the past year, an Annual Report can also serve to highlight notable community contributions, employee achievements, and other compelling information about your company. This Annual Report for the Nevada Small Business Development Center (NSBDC) provides statistical information about the number and type of clients the NSBDC assisted as well as profiles four successful small businesses. The report was distributed to the SBA as well as a variety of national and local banks that support small business development. This Annual Report was originally designed in Microsoft Publisher then typeset in QuarkXPress.

**2006 STC Spotlight Merit Award Winner**

NSBDC Event Flyers

Flyers are one of the easiest ways to let your customers know about your company’s products, services, or upcoming events. These flyers were designed as marketing materials and handed out to small business owners at a variety of NSBDC events. These flyers were designed using Microsoft Publisher.

Water, Water Everywhere Informational Brochure

If your customers are clamoring for more information about your products or services, you should begin to think of all your marketing materials as technical marketing documents – documents that promote your company as they provide factual information about a product, service or industry. This brochure was created as a sample to show students in a beginning Technical Writing course how marketing materials can (and often do) contain technical writing. This brochure provides interesting facts on the desert climate, flora and fauna while providing residents with simple ways to minimize water usage. A secondary benefit of this sample was that it showed students some of the features within Microsoft Word beyond simple word processing.